Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices LED Top Troubleshooting Go to page top Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting
Make sure the AC power is securely connected to a working outlet. If using a power strip or surge protector, unplug the power cord and plug it directly into the wall outlet. If the TV turns on, the issue is with the power strip or surge protector. Ensure the power cord is securely connected to the back of the TV.
Best TV overall: Sony Bravia XR Class A95L QD-OLED 4K HDR Google TV. Best budget TV: TCL Class S4 4K LED Smart TV. Best general-purpose TV: Hisense Class U8 Series Mini-LED 4K Google TV. Best 8K
TV hangs/freeze. External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast/AirPlay, Bluetooth) No audio, poor audio quality, unclear sound, or mechanical sounds. Network, WiFi & Internet. I cannot use Voice Search function (Only for Android TVâ„¢/Google TVâ„¢) Firmware Update issues.
2. The remote control is not working. When the remote is not working, try the following Sony Bravia TV troubleshooting steps to find a solution: Check if the IR sensor works. Position the top of the remote in front of the camera of your cell phone. The IR sensor should illuminate.
Updating the TV software to the latest version may fix specific issues. 3. Check the settings of the TV. If the TV turns on or off at regular intervals such as 30 minutes to an hour, or if the TV turns on or off when an HDMI-connected device is powered on or off, check the settings of the TV.
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sony bravia 32 inch tv problems